7xbd Privacy Policy – Our Commitment to Protecting Your Data

7xbd is one of Bangladesh's most popular online Sports Betting and gaming platforms. We believe that every member's personal privacy is a fundamental right. This Privacy Policy explains how 7xbd collects, uses, stores, and protects your personal information.

This policy applies to all users of 7xbd's website, mobile app, and other digital services. By using 7xbd's services, you are considered to have agreed to this Privacy Policy.

7xbd may update this Privacy Policy from time to time. For any significant changes, we will notify you by email or via an on-platform notice. We recommend checking this page regularly.

7xbd only collects information that is necessary to deliver our services and improve your experience. The types of data we collect are detailed below:

2.1 Information You Provide Directly

When you register with 7xbd or get in touch with us, you provide certain information directly:

• Full Name (as per National ID or Passport)
• Date of birth and age verification details
• Email Address & Mobile Number
• Residential Address
• Payment method details (bKash/Nagad number, bank account, etc.)
• Identity verification documents (NID, passport, etc.)

2.2 Automatically Collected Information

When you use 7xbd, our system automatically collects certain technical information:

7xbd uses your data for the following purposes only. We never use your information for anything outside this list:

• Account Creation & Management: To complete your registration and keep your account active.
• Identity Verification (KYC): To verify age and identity in compliance with betting regulations.
• Payment Processing: To ensure fast and secure deposits and withdrawals.
• Customer Support: To resolve your questions and support issues.
• Fraud Prevention: To detect and prevent suspicious activity.
• Personalized Offers: To send you relevant promotions based on your preferences.
• Platform Improvement: To improve service quality and user experience.
• Legal Obligations: To comply with applicable laws and regulations.

7xbd does not sell, rent, or commercially transfer your personal data to third parties. However, data may be shared in the following limited circumstances:

4.1 Service Provider Partners

For certain technical services, we work with trusted partners — such as payment processors, email service providers, and cybersecurity firms. These partners may only use your data to deliver their specific service and are bound by strict confidentiality agreements with 7xbd.

4.2 Legal Obligations

We may be legally required to disclose information under court orders, government authority requests, or applicable law. In such cases, we will only provide the minimum information required by law.

4.3 Anti-Fraud Measures

To help prevent fraudulent activity within the gaming industry, we may share limited information with other licensed platforms. This is done solely in the interest of protecting all members.

Cookies are small text files stored in your browser. 7xbd uses cookies to enhance your experience and ensure the platform functions properly.

5.1 Types of Cookies We Use

• Essential Cookies: Essential for login sessions and security. These cannot be disabled.
• Functional Cookies: Used to remember your preferences, such as language and theme.
• Analytics Cookies: To understand which pages are most visited — completely anonymously.
• Security Cookies: To prevent unauthorized logins and protect against cyber attacks.

5.2 Cookie Controls

You can delete or disable cookies at any time through your browser settings. Please note that disabling essential cookies may affect your ability to log in or complete transactions on 7xbd.

7xbd uses industry-leading technology to protect your data. Our security framework operates on multiple layers:

• SSL/TLS Encryption: All data transmissions are protected with 256-bit SSL encryption.
• Firewall Protection: Advanced firewall systems to prevent unauthorized access.
• Two-Factor Authentication (2FA): Adds an extra layer of security to your account.
• Regular Audits: Regular system testing conducted by independent security experts.
• Access Controls: Only authorised personnel have access to specific data.
• Data Backup: Data is kept secure through regular encrypted backups.

Every 7xbd member has the following rights over their personal data. To exercise any of these rights, please contact our support team:

7xbd does not retain your data longer than necessary. Retention periods vary depending on the type of information:

• Account Information: For as long as the account is active and up to 5 years after closure (as required by law).
• Transaction Records: Retained for up to 7 years in compliance with financial regulations.
• KYC Documents: Up to 5 years after account closure.
• Customer Service Records: For up to 3 years after last contact.
• Marketing Information: Deleted immediately upon withdrawal of consent.
• Log Files: Retained for up to 12 months.

Once the retention period expires, your data is securely destroyed or anonymised so that you can no longer be identified in any way.

7xbd strictly prohibits anyone under 18 from using the platform. We do not knowingly collect personal information from minors.

Age verification is mandatory at registration. If a user is found to have registered with false information, their account will be immediately suspended and all associated data permanently deleted.

If you have any questions, concerns, or requests regarding this Privacy Policy, please get in touch with us. Our dedicated privacy team will process your request within 48 hours.

• Email: support@7xbd.ws
• Live Chat: Log in to the platform and chat with us anytime.
• Support Ticket: Open a ticket from the Help section of your account.

When requesting deletion or correction of your data, please provide your registered email or phone number so we can identify your account. We will process your request once your identity has been verified.